PRIVACY POLICY
NEXTGEN AUTOWORX
Effective Date: [02/01/2026]
1. Introduction
NEXTGEN AUTOWORX (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:
Visit our website
Schedule services
Request estimates
Use our automotive repair and maintenance services
Communicate with us via phone, email, SMS, or online forms
By using our services or website, you agree to this Privacy Policy.
2. Information We Collect
A. Personal Information
We may collect:
Full name
Phone number
Email address
Mailing address
Vehicle information (VIN, make, model, year, mileage)
Service history
Payment information
Communication preferences
B. Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device type
Pages viewed
Time spent on pages
Referral source
Geographic region (general location)
This data is collected through cookies, analytics tools, and tracking technologies.
3. How We Use Your Information
We use your information to:
Schedule and confirm appointments
Provide automotive services
Process payments
Send invoices and receipts
Provide service updates
Send maintenance reminders
Improve our website and services
Conduct marketing and advertising
Comply with legal requirements
Prevent fraud and protect business operations
We do not sell your personal information.
4. SMS / Text Message Communications
If you provide your phone number, you consent to receive:
Appointment confirmations
Service reminders
Repair updates
Customer service communications
If you opt-in to marketing text messages, you may receive promotional offers.
You may opt out at any time by replying:
STOP to unsubscribe
HELP for assistance
Message and data rates may apply.
We do not share SMS consent with third parties for marketing purposes.
5. Marketing Communications
We may send promotional emails, service reminders, or special offers.
You may unsubscribe at any time by:
Clicking “unsubscribe” in emails
Contacting us directly
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Improve functionality
Analyze website traffic
Measure marketing effectiveness
You can disable cookies in your browser settings.
7. Google Analytics
We may use Google Analytics to understand website usage and improve performance.
Google Analytics collects information such as:
Pages visited
Time spent on pages
Device information
Location (general geographic data)
You may opt out of Google Analytics tracking by using the Google Analytics Opt-Out Browser Add-on.
8. Meta (Facebook) Pixel
We may use Meta Pixel to:
Measure advertising performance
Deliver targeted advertisements
Retarget visitors
Meta may collect information about your activity on our website.
For more information, please review Meta’s privacy policy.
9. Nevada Privacy Rights
If you are a Nevada resident, you have the right to request that we do not sell your personal information under Nevada Revised Statutes Chapter 603A.
NEXTGEN AUTOWORX does not sell personal information.
Nevada residents may submit a verified request by contacting us using the contact information below.
10. Your U.S. Privacy Rights
Depending on your state of residence, you may have the right to:
Request access to personal data
Request correction of inaccurate data
Request deletion of personal information
Opt out of certain data processing
Request data portability
To exercise these rights, contact us directly.
We may verify your identity before fulfilling requests.
11. Data Retention
We retain information as long as necessary to:
Provide services
Maintain service records
Comply with tax and legal requirements
Resolve disputes
12. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
While we strive to protect your data, no transmission over the internet is 100% secure.
13. Data Breach Notification
In the event of a data breach involving your personal information, we will notify affected individuals as required by applicable state and federal law.
14. Third-Party Service Providers
We may share information with trusted service providers for:
Payment processing
Website hosting
Marketing assistance
Analytics services
These providers are contractually obligated to safeguard your information.
15. Website Accessibility (ADA Compliance)
NEXTGEN AUTOWORX is committed to providing a website accessible to all individuals, including those with disabilities.
If you experience difficulty accessing any part of our website, please contact us so we can assist you and improve accessibility.
16. Children’s Privacy
Our services are not directed toward individuals under 13 years of age.
We do not knowingly collect information from children.
17. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.
Continued use of our website constitutes acceptance of changes.
